Your Visit

Our Policies

Hours:

Monday Closed
Tuesday 10am – 6pm
Wednesday 10am – 6pm
Thursday 10am – 6pm
Friday 10am – 6pm
Saturday 10am – 2pm
Sunday Closed

Reservations:

Walk-ins are welcome, although appointments are suggest for all services. Please call 828-265-1029 to reserve your appointment.

Cancellations:

If you must cancel your appointment, we would appreciate at least 24 hours notice to reschedule or cancel to avoid a full charge for the service.

Credit Card Policy:

We accept MasterCard and Visa credit and debit cards.

Arrive Early:

We suggest you arrive at least 5 to 10 minutes prior to your treatment. Please understand that your treatment will end on time so the next guest will not be inconvenienced. Late arrivals will pay the full charge for the treatment/service.

Attire:

Feel free to wear comfy, cozy clothes to your appointment. For spa services, professional draping techniques are always practiced.

For Your Comfort:

Please make use of our private changing room while at our facility. We welcome you to discuss openly your likes, dislikes, concerns or questions with your therapist before and during your treatment. In keeping with our commitment to cleanliness, safety and hygiene, we sterilize and sanitize equipment for all services and treatments. Because we are concerned about your health and beauty as well as our environment, our spa is a smoke-free facility.

Services for Mothers-To-Be:

Mothers-To-Be can enjoy all salon services, facials, and massage. Please note that massage is only performed if you are between the third and sixth month of pregnancy.

Minimum Age Requirement:

Treatments are available only to guests of 18 years of age and older. Salon services are open to all ages.

Product Return Policy:

All makeup sales are final. There are no returns or exchanges allowed.

Group Bookings:

We will request a credit card number and $25 retainer fee per appointment for group bookings. A 15% gratuity will be added for each service.

This Is Your Time

Life is busy and there are many demands of our time. When you visit Lavender Fields, we want to make your visit with us comfortable, relaxing, and enjoyable. This is your time to be pampered and rejuvenate your mind, body, and spirit.

We have taken every measure to ensure your experience is as pleasant as can be. From the relaxing smell of essential oils to the tranquil environment of our rooms, you will feel the tension melt away.

In order to ensure that you make the most of your visit with us, please be aware of our policies. Should you have any questions about our policies, please feel free to call or write us.

Gift Cards

Our Gift Cards are beautifully wrapped, for any occasion.